Contact information
At SweetScentShop, we value open and direct communication with our customers. Our Contact Information page ensures you can reach us effortlessly for any inquiries, support, or feedback.
Store Address:
130 Rue des Loutres, Québec, QC, Canada
Email Support:
support@SweetScentShop.store
Phone Support:
(800) 387-6556
Customer Care Hours:
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: 10:00 AM – 4:00 PM (EST)
How We Can Help:
- Product questions and recommendations
- Order tracking and updates
- Returns, exchanges, and refunds
- Technical support and website guidance
We strive to respond to every inquiry promptly, providing assistance in a manner that is polite, professional, and reflective of our elegant brand ethos. Your experience is our priority, and we are committed to making every interaction seamless and enjoyable.